Yobi is a tool that simplifies customer conversations for small businesses. By utilizing its advanced AI capabilities, Yobi consolidates all customer interactions into a single inbox, regardless of the communication channel and in the language preferred by the customer. The key features and benefits of Yobi are:

• Centralized inbox: All customer conversations are managed in one place, making it easier to track and respond to inquiries.
• AI-powered: Yobi's AI tools automate repetitive tasks and provide personalized responses to customers.
• Multilingual: Yobi supports multiple languages, enabling businesses to communicate with customers in their chosen language.
• Omnichannel support: Yobi integrates with various channels, including email, social media, and messaging platforms.
• Small business focus: Yobi is specifically designed for small businesses, equipping them with the necessary tools to enhance customer interactions.

Yobi can be used in different scenarios, including:

• Customer service: Yobi helps businesses manage customer inquiries and support requests across multiple channels.
• Sales: Yobi assists with lead generation and customer engagement, thereby improving the sales process.
• Marketing: Yobi facilitates customer engagement on social media and other platforms, enhancing marketing efforts.